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    Newcastle Metrocentre
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    Sephora Newcastle Metrocentre
    Unit 19 - 20, 7 The Parade, The Metrocentre, Gateshead, NE11 9YZ
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    Make-up and skincare services, Benefit BrowBar, gifting and personalisation workshop, Sephora offers you a whole range of services to come and discover in store Make an appointment
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Contact Us

Our Customer Care Team is available Monday-Sunday 9am-5pm to answer any order and service-related enquiries. They also love to hear your feedback.

Manage your order using our 'Self-Service'

You can check, cancel, change the address and manage your orders 24-hours a day, 7-days a week by accessing your account here.

For information on how to Return a product please click here.

Online Support

Chat with our team via our messaging widget or send us a message on our Facebook or Instagram pages.


Email/Webform

To contact our Customer Care Team, please complete our simple webform below. Here you can view your previous order numbers and tell us which order you are referring to.

Please provide us with some details of your query

Status: Enter a recent order number to help us respond quicker!

Office

Monday - Friday: 9am - 5pm CET
Saturday, Sunday & Bank Holidays: 9am - 5pm CET

Closed Christmas Day

Sephora
BERKSHIRE HOUSE,
168-173 HIGH HOLBORN,
LONDON
WC1V 7AA


* Please note that we are open until 1pm on Christmas Eve & New Year Eve and that we are closed Christmas Day and New Year’s Day.